Warranty


Flip Camera

Customer Support

Hours of Operation

Phone and Chat support
available 24/7
Australia - 1-800-605 971
New Zealand - 0800 441 528

Pure Digital Technologies LLC warrants the Flip Video Camcorder against defects in material or workmanship for a period of 1 year from the date of purchase. In the unlikely event that your camcorder develops a problem, please follow the procedures outlined below:

If your camcorder develops a problem within the one year warranty period:

Please email customer support at rma.australia@theflip.com detailing the nature of the problem. We will attempt to resolve this issue for you and if not resolved, provide you with further direction to have your camcorder repaired or replaced with a refurbished unit.