Flip Video - Support

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Get answers to the most common questions about Flip Video products. Search by product, category, keywords, or phrases.

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Submit a question to our technical support staff who will reply to you by email.

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Product Registration

Register your Flip Video camcorder here.

Warranty Replacement - (replace a defective product with a working product)

Prior to requesting a RMA (Return Merchandise Authorization), you must first troubleshoot the device with a Flip Video Product Support Technician. You will receive a Case Identification Number (case id) from the technician which is required to create your Return Merchandise Authorization (RMA) order.

Warranty Replacement Status

Get the status of your existing return merchandise authorization (RMA).

Theflip.com Order Status and Warranty Return

Check the status of your Flip.com order, status of your return, or cancel your order within 3 hours of its creation.